FTS School implements a clear software warranty and upgrade policy to ensure the school consistently uses a stable and up-to-date system.
Warranty policy:
- Warranty period as agreed in the contract (12 months).
- Free correction of errors within the deployed functional scope.
- Support via phone, email, remote software, or on-site at the school.
Upgrade policy:
- Periodic upgrades: Enhance performance, usability, and fix errors.
- Regulatory upgrades: Adjust according to legal requirements for accounting standards, tax regulations, and invoice.
- Upgrades: Implement additional modules or integrate with new systems upon the school’s request.
Advantages:
- Ensures the system operates stably and securely.
- Enables the school to fully leverage new technologies.
With this policy, FTS commits to long-term partnership and continuous software improvement to meet educational management needs.
